Water & Wastewater Operations Services
Operations Management Services
Our certified field operators understand very well that routine utility operation is seldom routine. Water and wastewater operations is a skill that requires requisite training, years of experience, up to date technologies and proper tools and equipment.
Each utility managed by PGMS, Inc. is assigned a Chief Operator. This position is responsible for efficient, compliant ongoing water and wastewater operations. To achieve this goal, the chief operator is authorized to use all available resources to make it happen. Management and support staff are there to ensure the chief operator has those required resources.
Maintenance Management Services
Professional General Management Services, Inc. is keenly aware of costs associated with water and wastewater utility infrastructure. Capital improvements needed to provide water and wastewater utility services are supposed to have a useful life of decades. Useful life can be realized only with ongoing proper care and timely predictive maintenance. Our maintenance management services program has been carefully designed to ensure capital assets continue to perform for the designed useful life, and beyond.
Our program involves providing qualified, trained, well equipped field service technicians with support services to get the job done right. Computerized record keeping is used to generate up to date reports on every moving part in the utility system. This alerts our technicians to key maintenance scheduling tasks and allows us to locate critical replacement parts as they may be needed. Down time for any water utility provider should never be an acceptable option.
Each system managed by PGMS, Inc. is assigned an Emergency Services Officer. The sole responsibility of this position is to assess risk of potential emergency conditions and to take steps to address and mitigate those risks now, before they occur. First, second and third line support for emergency response are standing by 365 days every year.